Information about Muslim Flatmates

Terms of Service

Terms of Use

Welcome to Muslim Flatmate. These Terms of Use govern your access to and use of our website https://muslimflatmate.com (“our site” or “platform”), whether as a guest or registered user. By using our site, you agree to comply with and be bound by these terms. If you do not agree to these Terms of Use, you must not use our site.

1. About Us

Muslim Flatmate Ltd is an online platform based in the UK, providing a space for individuals to list or find shared accommodation—particularly tailored to the Muslim community, though open to all who respect the values and preferences of others using the platform.

2. Who Can Use Our Website

You must be at least 18 years old to use our platform. By registering an account or using the site, you confirm that:

  • The information you provide is accurate and up to date
  • You are legally permitted to enter into a contract
  • You will use the site in accordance with these Terms and applicable laws

3. Your Account

To list or enquire about properties, you must create an account. You are responsible for:

  • Keeping your login details secure
  • All activity carried out under your account
  • Informing us immediately if you suspect unauthorised use of your account

We reserve the right to suspend or delete accounts that breach our terms or pose a risk to the platform or other users.

4. Listings and User Content

When posting a property or room listing, or sending messages through the platform:

  • You must provide truthful, non-misleading information
  • You must not post offensive, discriminatory, or illegal content
  • You must only post content you own or have permission to share
  • Listings must comply with relevant UK housing and advertising laws

We reserve the right to remove any content that breaches these terms or that we deem inappropriate for our platform.

5. Messaging Between Users

Registered users may message each other via the platform to enquire about listings. You agree to:

  • Use messaging respectfully and lawfully
  • Avoid sharing harmful, offensive, or personal financial information
  • Refrain from spam, harassment, or unsolicited promotions

We may monitor messaging where necessary to enforce platform rules or respond to complaints.

6. Use of Third-Party Services

Some features (such as maps, messaging tools, or payment gateways) may involve third-party services. By using these features, you agree to their terms and policies. Muslim Flatmate is not responsible for the content, accuracy, or security of any third-party service linked to or integrated into our website.

7. Platform Availability and Changes

We do our best to keep the website running smoothly and securely. However:

  • We do not guarantee uninterrupted or error-free service
  • Features and content may change or be removed at any time without notice
  • We may suspend or terminate access for maintenance, updates, or technical issues

8. Disclaimer and Limitation of Liability

We provide our platform “as is” and make no warranties or guarantees about its availability, accuracy, or suitability for your needs. While we aim to create a safe environment:

  • We do not vet all users or listings—you are responsible for your own due diligence
  • We are not party to rental agreements or disputes between users
  • We are not liable for any loss, damage, or injury arising from use of our platform or interactions between users

Nothing in these terms excludes or limits liability where it would be unlawful to do so (e.g., for death, personal injury, or fraud).

9. Your Responsibilities

When using Muslim Flatmate, you agree:

  • Not to use the site for unlawful, harmful, or abusive purposes
  • Not to collect or harvest data from other users
  • Not to impersonate others or misrepresent yourself
  • Not to upload viruses or attempt to interfere with the site’s operation

10. Intellectual Property

All content on the website, including logos, branding, design, and text, is the property of Muslim Flatmate Ltd or its licensors. You may not reproduce or use our content without permission. Users retain ownership of content they upload, but by posting on our site, you grant us a non-exclusive, worldwide licence to use, host, and display that content for the purpose of providing our services.

11. Termination

We may suspend or terminate your access to the website if you breach these Terms of Use or misuse the platform. You may also delete your account at any time by contacting us.

12. Changes to These Terms

We may update these Terms of Use from time to time. Any changes will be posted on this page and become effective immediately upon publication. Your continued use of the website after changes are made will indicate your acceptance of the new terms.

13. Governing Law

These Terms of Use are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

Muslim Flatmate Ltd
Email: compliance@muslimflatmate.com